Privacy Policy

Ravya Skincare is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information from you when you:

Visit our website

Make a purchase

Subscribe to our newsletter

Contact us for inquiries or support

The types of personal information we may collect include:

Name

Contact details (email address, phone number, postal address)

Payment information

Purchase history

Any other information you provide to us

2. Use of Personal Information

We use your personal information to:

Process and fulfill your orders

Communicate with you about your orders or inquiries

Send you promotional materials (if you have opted in)

Improve our products and services

Comply with legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to:

Third-party service providers (e.g., payment processors, shipping companies)

Legal or regulatory authorities when required by law

We ensure that these third parties are bound by confidentiality and privacy obligations.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us at support@ravyaskincare.com.au.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@ravyaskincare.com.au